Margolin Communications, based in San Diego, CA, tackles the common problems associated with producing quality product/service documentation and training. Unlike other technical writing/training firms, we recognize that producing good, comprehensive documentation or training is often one of the last things organizations do, because they tend to focus on developing the products or services. But research suggests that many organizations become more serious about their documentation and training only after customers start making mistakes using the products, or when they complain.

Margolin Communications addresses those problems head on with our CommuniPlus™ services, a broad range of solutions for managing, creating, publishing, and distributing cost-effective, top-notch product/service communications and training.

In fact, we make this pledge: Our projects will be of such quality that your sales team will want to include them in lead generation or prospect-building campaigns! Use the form below to view samples from our award-winning portfolio. Contact us for more information today for:

• Technical Writing - Product manuals, instructions, procedures, on-line help
• Information Design - We'll turn those customer-unfriendly forms and documents into usable and effective ones.
• Education and Training - Customer training courses, manuals, course delivery
• Marketing Communications - Product campaigns, sales lead generation, newsletters, email marketing design and email marketing campaigns
• Policies & Procedures - Documented organizational processes and procedures for improved service and morale